Last updated: 01-01-2026 These Terms & Conditions (“Terms”) govern your use of the website www.merdove.com and any purchases made from MERDOVE (“we”, “us”, or “our”). By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.
1. General information MERDOVE operates an online store offering kitchenware and related products. These Terms apply to all visitors, users, and customers of the website. We reserve the right to update or modify these Terms at any time. Changes will take effect once published on this page.
2. Products and availability We strive to display product descriptions, images, and prices as accurately as possible. However, we cannot guarantee that all details are error-free. All products are subject to availability. We reserve the right to limit quantities or discontinue products without prior notice.
3. Prices and payments All prices shown on the website are in the displayed currency and include applicable taxes unless stated otherwise. Payment is processed securely through third-party payment providers. We do not store payment card details. We reserve the right to change prices at any time, but price changes will not affect orders already confirmed.
4. Orders and confirmation Once you place an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order. We reserve the right to refuse or cancel an order for reasons including, but not limited to: Product availability Errors in pricing or product information Suspected fraud or unauthorized transactions If an order is canceled, you will be refunded in full.
5. Shipping and delivery Delivery times provided on our website are estimates and may vary due to external factors. MERDOVE is not responsible for delays caused by shipping carriers or circumstances beyond our control. Risk of loss or damage passes to the customer upon delivery.
6. Returns and refunds Our return policy is outlined separately in our Refund & Return Policy. Customers have the right to return eligible products within the stated return period, provided the conditions are met. Sale items may be excluded from returns unless required by law.
7. Right of withdrawal (EU consumers) If you are an EU consumer, you have the right to withdraw from your purchase within 14 days of receiving your order, without providing a reason, unless an exception applies. To exercise this right, you must notify us in writing within the withdrawal period.
8. Use of the website You agree not to use our website for any unlawful or prohibited activities. You must not attempt to interfere with the security, functionality, or operation of the website. We reserve the right to restrict or terminate access to the website if misuse is detected.
9. Intellectual property All content on this website, including text, images, logos, graphics, and design elements, is the property of MERDOVE or its licensors. You may not copy, reproduce, distribute, or use any content without prior written permission.
10. Limitation of liability To the maximum extent permitted by law, MERDOVE shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Nothing in these Terms limits liability where such limitation is not permitted by law.
11. Force majeure MERDOVE shall not be held liable for failure or delay in performance due to events beyond our reasonable control, including but not limited to natural disasters, strikes, technical failures, or government actions.
12. Governing law These Terms are governed by and construed in accordance with the laws of the European Union and the applicable national laws where required. Any disputes shall be subject to the competent courts.
13. Contact information If you have any questions about these Terms & Conditions, please contact us: MERDOVE Email: info@merdove.com Website: www.merdove.com
