Last updated: 01-01-2026
This Privacy Policy describes how MERDOVE (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit or make a purchase from www.merdove.com.
We are committed to protecting your privacy and handling your personal data in a transparent and secure manner, in accordance with the General Data Protection Regulation (GDPR).

1. Personal data we collect
When you visit or use our website, we may collect the following types of personal data:
a) Information you provide to us
Name
Billing and shipping address
Email address
Phone number
Payment information (processed securely by third-party providers)
Any information you provide when contacting us via email, contact forms, or WhatsApp
b) Automatically collected information
When you browse our website, we may automatically collect:
IP address
Browser type and device information
Pages visited and interactions on the website
Referring website or source
This information is collected using cookies and similar technologies.

2. How we use your personal data
We use your personal data to:
Process and fulfill orders
Communicate with you about your order or inquiries
Provide customer support
Improve our website and services
Send transactional or service-related emails
Display relevant marketing or advertising (where consent is given)
Comply with legal obligations

3. Legal basis for processing (GDPR)
We process your personal data based on one or more of the following legal grounds:
Performance of a contract (e.g. fulfilling your order)
Legal obligation (e.g. tax or accounting requirements)
Legitimate interest (e.g. improving our services)
Consent (e.g. marketing communications or cookies)
You may withdraw your consent at any time.

4. Sharing your personal data
We only share your personal data with trusted third parties when necessary, such as:
Payment service providers
Shipping and fulfillment partners
Website hosting and analytics providers
Marketing and advertising platforms (e.g. Meta, Google), where consent is given
These parties are only permitted to use your data to perform services on our behalf and must protect your data.

5. Data retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

6. Your rights under GDPR
If you are located in the European Economic Area (EEA), you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your personal data
Restrict or object to processing
Request data portability
Withdraw consent at any time
Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us using the details below.

7. Cookies
We use cookies and similar technologies to improve your browsing experience and for analytics and marketing purposes.
For more information, please see our Cookie Policy.

8. Data security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.
All payment transactions are processed securely by certified third-party payment providers. We do not store payment card details.

9. Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We encourage you to read their privacy policies before providing any personal data.

10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.

11. Contact information
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
MERDOVE
Email: info@merdove.com
Website: www.merdove.com